Last Updated: 23.10.2024
Desperados.gg ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, share, and protect the information that we gather from users ("you" or "your") when you visit our website and use our services. By using Desperados.gg, you agree to the terms outlined in this policy.
We collect personal data and non-personal data in several ways to enhance your experience with our website and services.
Personal data refers to any information that can identify you directly or indirectly. We may collect the following types of personal data:
Contact Information: Your name, email address, and other contact details.
Payment Information: Billing details including your credit card number, billing address, and payment provider details for processing transactions.
Account Information: Username, passwords, and any other details required to create and maintain your account on Desperados.gg.
Communication Data: Information you provide when you communicate with us, such as emails, support inquiries, or feedback.
We also collect non-personal data, which cannot be used to identify you, such as:
Technical Information: IP addresses, browser type, operating system, and other technical information when you visit our site.
Usage Data: How you interact with our website and services, including which pages are visited and for how long.
We use the personal and non-personal data we collect for the following purposes:
Providing Services: To enable you to access and use Desperados.gg, including account creation, processing transactions, and delivering in-game benefits.
Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
Payment Processing: To securely process payments for digital goods, subscriptions, or other services.
Improving Our Services: To analyze how users interact with our site and services, so we can improve functionality and user experience.
Legal Compliance: To comply with legal obligations, including but not limited to, fraud prevention, regulatory compliance, and dispute resolution.
Marketing and Communication: To send you updates, promotions, and newsletters, if you have opted into receiving such communications. You may unsubscribe at any time.
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process personal data based on one or more of the following legal grounds:
Contractual Necessity: Processing your data to fulfill the terms of service between you and Desperados.gg.
Legitimate Interests: We may process data for legitimate interests, such as improving our services, preventing fraud, and securing our platform, provided such interests do not override your fundamental rights.
Consent: Where applicable, we will obtain your consent for specific processing activities (e.g., marketing communications). You can withdraw your consent at any time.
Legal Obligations: Processing your data when necessary to comply with a legal obligation.
We do not sell, trade, or otherwise transfer your personal data to third parties, except as described below:
Service Providers: We may share your personal data with trusted third-party service providers who assist us with website hosting, payment processing, customer support, and other essential services. These third parties are required to maintain the confidentiality of your information and only use it for the purposes we specify.
Legal Compliance: We may disclose your personal data if required by law, legal proceedings, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of Desperados.gg, your data may be transferred as part of the business transaction.
Your personal data may be transferred to and processed in countries outside of your home country, including countries that may not offer the same level of data protection as your jurisdiction. In such cases, we will ensure appropriate safeguards are in place, such as using standard contractual clauses or other lawful mechanisms to protect your information.
We take data security seriously and implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. If you wish to delete your account or request that we no longer use your personal data, please contact us, and we will respond to your request as required by applicable laws.
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data under certain circumstances.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain situations.
Right to Data Portability: You can request that we transfer your personal data to another service provider.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable data protection laws.
Desperados.gg uses cookies and similar tracking technologies to collect non-personal data and enhance your user experience. You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
For more information on how we use cookies, please refer to our Cookie Policy.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without the consent of a parent or guardian, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top. Please review this policy regularly to stay informed about how we handle your personal data.
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your data protection rights, please contact us by creating a ticket on our Discord Server.